DELIVERY / SHIPPING
DELIVERY / SHIPPING - COSTS
Delivery costs are calculated based on what you have added to your shopping cart. Due to shipping costs being based on size / weight of goods.
Once you proceed through the first part of the checkout process you will see the shipping options / costs for your chosen products / ship to country.
PROCESSING and DELIVERY / SHIPPING - TIMES
Once you proceed through the first part of the checkout process you will see the shipping options / costs for your chosen products / ship to country.
Please see below for order processing times (ie production of your kit) and expected delivery times once your order has shipped / despatched.
IN-STOCK 
For products we have in-stock, we will ship / despatch within 2 working days. It will then take on average the following number of days for delivery:
UK 1 to 2 working days
Europe 3 to 5 working days
Rest of the world 8 to 10 working days
MADE TO ORDER - SWIMWEAR 
For FINIS, BBOSI, TURBO, EMO, DELFINA and SHOALO products which are made to order, we expect to ship within 4 to 8 weeks. It will then take on average the following number of days for delivery:
UK 1 to 2 working days
Europe 3 to 5 working days
Rest of the world 8 to 10 working days
OTHER
We have a range of products which we have to source / print on demand, for these we expect to ship within 1 to 2 weeks. It will then take on average the following number of days for delivery:
UK 1 to 2 working days
Europe 3 to 5 working days
Rest of the world 8 to 10 working days
GIFT E-VOUCHERS
DELIVERY for GIFT E-Vouchers - Immediately via Email
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UK
LARGE / BULKY / HEAVY ORDERS - A small handling fee will be required for orders over 10kg - we will contact you to confirm the fee amount, or please feel free to contact us in advance for a quote.
ALL OTHER COUNTRIES
EXAMPLE WEIGHTS
Mens WP suit = approx 100g
Womens WP suit = approx 200g
CUSTOMS DUTY / VAT / CLEARING FEES
Our business is registered in the United Kingdom and we Export under Delivered At Place (DAP) terms, also called Delivered Duty Unpaid (DDU). This term indicates that the Customer takes responsibility for any Import costs, such as VAT, Duties, and Clearing fees**
** EU Customers, please see below (BREXIT)
BREXIT
ONLY APPLICABLE TO EU Customers - Please note as of the 1st Jan 2021, the UK is no longer part of the EU free trade union.
ONLY APPLICABLE TO EU Customers - Please note as of the 1st Jan 2021, the UK is no longer part of the EU free trade union.
So what do you pay as an EU customer? It all depends on the origin of the product you buy from us, but the good news is all of the products we sell excluding water polo balls are manufactured in either the EU or the UK.
So for products which originate from the EU or the UK, the breakdown of what you pay on top of your shipping fees is shown below:
VAT - Yes, you will pay VAT at your countries rate, based on the value of your order. This is usually paid to the courier at the time of Import, but for most of the EU countries we can quote for "pre-paid" as part of your shipping fees i.e. pay upfront so you do not have to worry at the time of Import.
Duty - No, you will not need to pay any (unless you purchase WP Balls).
Courier Admin Fee - Yes, this will need to be paid and is usually anywhere between 4.50 GBP and 9.00 GBP
Duty does not need to be paid on products that originate from the EU or UK due to the "the Trade and Cooperation Agreement" which was entered into force on 1 May 2021.
More info can be found via the links below