DELIVERY / SHIPPING

DELIVERY / SHIPPING - COSTS

Delivery costs are calculated based on what you have added to your shopping cart. Due to shipping costs being based on size / weight of goods.

Once you proceed through the first part of the checkout process you will see the shipping options / costs for your chosen products / ship to country.

PROCESSING and DELIVERY / SHIPPING - TIMES
 
Please see below for order processing times (ie production of your kit) and expected delivery times once your order has shipped / despatched.
IN-STOCK 

For products we have in-stock, we will ship / despatch within 2 working days. It will then take on average the following number of days for delivery:

UK 1 to 2 working days
Europe 3 to 5 working days
Rest of the world 8 to 10 working days
MADE TO ORDER - SWIMWEAR 

For FINIS, BBOSI, TURBO, EMO, DELFINA and SHOALO products which are made to order, we expect to ship within 4 to 8 weeks. It will then take on average the following number of days for delivery:

UK 1 to 2 working days
Europe 3 to 5 working days
Rest of the world 8 to 10 working days
OTHER
We have a range of products which we have to source / print on demand, for these we expect to ship within 1 to 2 weeks. It will then take on average the following number of days for delivery:

UK 1 to 2 working days
Europe 3 to 5 working days
Rest of the world 8 to 10 working days


GIFT E-VOUCHERS

DELIVERY for GIFT E-Vouchers - Immediately via Email 

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UK

LARGE / BULKY / HEAVY ORDERS - A small handling fee will be required for bulky orders or orders over 10kg - we will contact you to confirm the fee amount, or please feel free to contact us in advance for a quote.

ALL OTHER COUNTRIES

Please see above, but please note: for ORDERS OVER 1KG - Please contact us in advance for a quote

EXAMPLE WEIGHTS

Mens WP suit = approx 100g
Womens WP suit = approx 200g

CUSTOMS DUTY / VAT / CLEARING FEES

Our business is registered in the United Kingdom and we Export under Delivered At Place (DAP) terms, also called Delivered Duty Unpaid (DDU). This term indicates that the Customer takes responsibility for any Import costs, such as VAT, Duties, and Clearing fees**

** EU Customers, please see below (BREXIT)

BREXIT

EU Customers - Please note as of the 1st Jan 2021, the UK is no longer part of the EU free trade union.

So what do you pay as an EU customer?

VAT - Yes, you will pay VAT at your countries rate, based on the value of your order. 

Duty - Maybe....this is usually a percentage of the total cost and you would need to check your local government website to check what percentage you will be charged.

Courier Admin Fees - Yes

These fees will usually be paid direct to the courier at the time of Import. However, if preferred, for most of the EU countries we can quote for "pre-paid" as part of your shipping fees i.e. pay upfront so you do not have to worry at the time of Import.