Don't want to pay the small order fee, please order 5 or more pieces of team kit eg can be mixed - swimsuits, towels, t-shirts in your clubs design.
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We accept payment via the following methods:
1) Debit/Credit Card*
2) BACS / Bank Transfer (Please contact us for more details, if you would like to pay by this method)
* Your Debit/Credit Card will be charged at the point of checkout
ORDER PROCESSING TIMES
DELIVERY / SHIPPING - COSTS
Delivery costs are calculated based on what you have added to your shopping cart. Due to shipping costs being based on size / weight of goods.
Once you proceed through the first part of the checkout process you will see the shipping options / costs for your chosen products / ship to country.
PROCESSING and DELIVERY / SHIPPING - TIMES
Please see below for our order processing times (ie production of your kit) and expected delivery times once shipped / despatched
MADE TO ORDER - SWIMWEAR
For products that are made to order, we expect to ship within 4 to 8 weeks.
Once your order has been shipped / despatched It will then take on average the following number of days for delivery:
UK - 1 to 2 working days
Europe - 3 to 5 working days
Rest of the world - 8 to 10 working days
** PLEASE NOTE: IF YOUR ORDER CONTAINS BOTH "MADE TO ORDER" AND "IN-STOCK" PRODUCTS, WE WILL NOT SHIP / DESPATCH YOUR ORDER UNTIL ALL PRODUCTS ARE READY TO BE SHIPPED **
LARGE / BULKY / HEAVY ORDERS - A small handling fee will be required for orders over 20kg - we will contact you to confirm the fee amount, or please feel free to contact us in advance for a quote.
ALL OTHER COUNTRIES
Please see above, but please note: for ORDERS OVER 1KG - Please contact us in advance for a quote
Mens WP suit = approx 100g
Womens WP suit = approx 200g
CUSTOMS DUTY / VAT / CLEARING FEES
Our business is registered in the United Kingdom and we Export under Delivered At Place (DAP) terms, also called Delivered Duty Unpaid (DDU). This term indicates that the Customer takes responsibility for any Import costs, such as VAT, Duties, and Clearing fees.
Team Uniform / Custom Designed Products
Custom designed / team kit cannot be returned / refunded unless faulty.
Catalogue / Collection Products
If you need to return a catalogue / collection product to us, please notify us within 7 days and a returns reference will be issued - goods must be returned within 14 days of receipt of the order.
It's important that any catalogue / collection products returned to us are returned in a re-saleable condition, this means that you have kept all original packaging and labels, and that the product is unused.
We would recommend that you return your products(s) via registered post (please note: you will need to pay for delivery which is non-refundable, unless faulty).
All successfully returned items will receive a store credit, which can then be used to purchase new sizes or other products.
The original shipping / delivery charges will not be refunded (unless products are faulty).
SHOALO water polo swimsuits are made from a special blend of fabric which is very hard wearing.
47% PBT 53% Polyester.
Fully front and back lined swimsuit ideal for:
* Water Polo
* Underwater Hockey
* Underwater Rugby
Comfortable fit. Cold rinse after use, Machine Washable.
Swimwear that is made to last!!
*** IMPORTANT *** If you are unfamiliar with SHOALO sizing and you are in any doubt, it is advised that you go for the larger size.